At Svarniya Jewellery, we believe in delivering quality products and a smooth shopping experience. Please read our Exchange & Return Policy carefully before placing your order.
We offer an easy exchange within 2 days from the date of delivery.
To be eligible for exchange:
The product must be unused, unworn, and undamaged
It should be returned in original packaging with all tags intact
Exchange requests must be raised within 2 days of delivery
Once the product passes our quality check, the exchange will be processed.
Due to hygiene and safety reasons:
Earrings once worn are not eligible for return or exchange
Products showing signs of wear, damage, or tampering will not be accepted
Customized or discounted items are non-returnable
Refunds (if applicable) are processed only after product inspection.
Approved refunds are processed to the original payment method
Shipping charges are non-refundable
Refund timelines may vary depending on your bank or payment provider
We do not accept exchanges or returns for:
Products damaged due to water, perfume, chemicals, or mishandling
Items returned after the policy period
Free gifts or promotional items
To request an exchange, please contact us with:
Order ID
Product images
Reason for exchange
Our support team will guide you through the process.
Every Svarniya product goes through strict quality checks before dispatch. We request customers to review product details carefully before placing an order.